FAQ
Frequently asked questions
Returns / Exchanges
Each product lists its own return/exchange policy.
Shipping
Our shipping times differ depending on the product, and each product's shipping information is in in its description.
Sustainability
We are partnered with a clothing manufacturer that is 100% based out of Southern California. We are able to create some of our products with recycled materials based off of what our manufacturer offers, and hope to one day be 100% recycled.
Customs
If you are interested in a custom art piece, or would like to order a product that is out of stock or out of a particular size, please reach out to us at mintakacollection@gmail.com, or on our contact page. We carry a small ready-to-ship inventory but are able to create many more made-to-order products.
Why is clothing made to order?
Made to order clothing means that it is ordered, and then created. As a small art and clothing brand, we do not carry a large inventory due to cost. Made to order products allow us to offer more products at better prices. This does make shipping a bit longer, but we believe it's worth the wait.
What is sublimation printing?
"Dye-sublimation printing is a computer printing technique which uses heat to transfer dye onto materials such as a plastic, card, paper, or fabric. The sublimation name was first applied because the dye was considered to make the transition between the solid and gas states without going through a liquid stage." - wiki